How to successfully manage membership income

Managing membership income effectively is critical in the current challenging climate. In this session we will provide you with ‘must have’ information/advice required to take single and recurring member payments effectively/via the latest member payment technologies available.

This webcast will feature an expert panel interview with Millertech’s Hitesh Sharma who will set the scene and provide the backdrop to the session. He will chat to our guests from NetXtra, Clear Direct Debit and Clear Accept to provide an overview as to how the integration of payment processing technology for websites and back-office payments is imperative to your organisation. Key topics will include automated member payments, the importance of a great member experience, GDPR/PCI compliance, and the associated risks with the traditional method of submitting direct debit files to Bacs. Migration from the traditional method to ‘paperless’ will also feature as a ‘hot topic’.

These topics will be brought to life by a guest panellist representing the Union of Shop, Distributive and Allied Workers (USDAW) who will discuss the importance of on integrated payment journeys, revisit their migration journey and how this was built into their disaster recovery process.

Learning objectives:

-Understand the variety of methods that membership organisations can use to collect payments
- How to automate payment collection and the cost saving benefit this can provide.
- Learn how critical GDPR and PCI compliance is when managing sensitive payment data
- Understand the migration process
- Learn from a membership body that has gone through this process