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Digital Transformation

This category contains learning on the topic of Digital Transformation. This includes topics such as digital transformation projects, website development, CRM procurement and moving from hard copy/face-to-face to digital systems. Digital transformation is an overarching term to describe the move towards utilising digital technology to improve systems, processes and communication methods. As a membership professional your role may include procuring and selecting new digital solutions or evaluating those that you are currently using as an organisation in order to meet your recruitment, retention and engagement objectives.